Refund policy
Last updated October 2026
We want you to keep Contested only if it is useful to you. This is how refunds work.
Your first payment
If Contested isn't right for you, ask for a refund within 7 days of your first payment and we will refund it in full. Email us from the address on your account and say that you want a refund; you don't need to explain why.
Renewals
Cancel before your plan renews and you won't be charged again. If a renewal charges you and you have not run an audit since it renewed, email us within 3 days and we will refund it.
What we can't refund
Months in which you have run audits after the refund window above. If a technical problem on our side stopped the service from working, tell us and we will make it right, including a refund where that is fair.
How it is paid back
Refunds go back to the card or method you paid with, through our payment partner. Your bank can take a few days to show it.
Contact
Questions, or a request to see or delete your data: kanak@contested.tech.